Facilities & IT Manager

The Facilities & IT Manager is responsible for the oversight and coordination of all organizational technology systems and infrastructure, serving as the primary point of contact for IT and telecommunications support. This role manages the organization’s hardware, software, and network systems, working with external vendors as needed to ensure reliable and secure technology operations. In addition, the Facilities & IT Manager oversees the maintenance and upkeep of the building and grounds, supporting day-to-day operations and facility-related needs, including rental event coordination.

Essential Duties & Responsibilities

This list is not all-inclusive and may be expanded to include other duties and responsibilities, as deemed appropriate.

• Oversees daily operations, maintenance and upkeep of the building and grounds, including cleaning, lawn care, waste disposal and recycling.
• Evaluates, recommends, and maintains vendor relationships for maintenance and repair, including janitorial services and other service providers.
• Performs basic mechanical and building repairs within skills and qualifications.
• Oversees building systems, including security and HVAC.
• Maintains supply inventories and orders supplies within budgetary constraints, as needed.
• Researches and implements new and innovative ways to enhance facility maintenance in a more cost-effective and environmentally friendly manner.
• Develops, coordinates, and documents preventative maintenance programs, and maintains all related documentation and records.
• Assesses and reports major or emergency repair or replacement needs.
• Leads and manages all major improvement, repair or maintenance projects.
• Maintains and ensures compliance with policies for operations and facilities.
• Manages and coordinates rental events, including communications with lessees and room setup and take-down.
• Represents the organization at rental events, unless otherwise directed.
• Oversees compliance with policies for facility use and rentals, ensuring positive relations with the facility lessees.
• Oversees the security, maintenance and recordkeeping for all organization technology and equipment inventory, including computers, furniture, and tools.
• Serves as first point of contact for employees on all IT and phone-related issues, trouble- shooting and resolving issues within skills and qualifications.
• Researches and seeks qualified outside IT and phone vendors, consultants and engineering contractors, as necessary, and serves as primary contact on behalf of the organization.

Knowledge, Skills & Abilities

• Strong knowledge of techniques, methods, materials, tools and equipment used in the maintenance and improvement of buildings, grounds, and equipment.
• Collaborative style and superior interpersonal skills, with the ability to work with diverse individuals, both within the organization and the community.
• Ability to represent the organization professionally and enthusiastically, with a passion for Radio Milwaukee’s mission.
• Excellent organizational and project management skills, including the ability to prioritize workload in a timely manner to complete assignments with many deadlines and competing requirements.
• Strong verbal and written communication skills.
• Skills in administration, budgeting, expense control, and purchasing.
• Knowledge of Microsoft Office Suite, including Outlook, Word, and Excel.
• Accurate data-entry skills.
• Ability to work a flexible schedule, including frequent evenings or weekends.

Education & Experience

• High school or equivalency degree, plus at least five years of experience in facilities maintenance and business technology, or equivalent combination of education and experience.
• Project management or general contractor experience.
• Experience or training in HVAC, plumbing, electrical, and mechanical tools and equipment strongly preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions. Reasonable accommodations will be made to enable qualified individuals with disabilities to meet the demands.

While performing the duties of this job, the employee is regularly required to sit, stand or walk; use hands to finger, handle, or feel; reach or grasp with hands and arms, including overhead and from floor to waist; bend, stoop or kneel; lift, carry and/or move up to 50 pounds; and talk or hear. The employee is occasionally required to operate a motor vehicle. The employee is occasionally required to crawl into tight spaces or climb ladders.

Specific vision abilities required by this job include close vision and the ability to read from a computer or electronic device, and the vision required to operate a motor vehicle.