Join Penfield Children’s Center as a Service Coordinator!
Are you ready to make a difference in the lives of children and families? As a Service Coordinator at Penfield Children’s Center, you’ll have the opportunity to support families by connecting them with the resources and services they need to thrive. Through your work, you’ll enhance the physical, social, and mental well-being of children while building meaningful relationships and creating positive change in our community. If you’re passionate about empowering families and being part of a dynamic, supportive team, this is the role for you!
What You’ll Do
As a Service Coordinator, you’ll be at the heart of a child’s journey, helping families access the support they need and achieve the goals outlined in their Individual Family Service Plan (IFSP). Here’s a snapshot of your responsibilities:
Empower Families and Collaborate with Teams
- Work with a team of professionals—including parents, therapists, social workers, and teachers—using the Primary Coach Approach to Teaming (PCATT) model.
- Provide coaching and intensive family support to help families address concerns, frustrations, and needs.
- Coordinate assessments to determine eligibility for programs and services.
- Facilitate the development, review, and evaluation of the IFSP with the family and team.
- Conduct home visits and maintain monthly contact with families to ensure open communication and support.
- Identify service providers and connect families with the resources they need.
Coordinate Services and Advocate for Families
- Facilitate access to services, monitor their provision, and ensure timely communication with team members.
- Provide inclusive documentation and accurate billing for all work.
- Keep systems like PPS updated to reflect each child’s services.
- Assist families with transition planning, including preparing for Individual Education Plan (IEP) meetings.
Train and Support Staff (If Assigned)
- Train new staff in PCATT principles and processes, including evaluation, IFSP development, and documentation.
- Model best practices in coaching, documentation, and billing.
- Provide feedback and develop a 90-day review process for staff.
Administrative Duties (If Assigned)
- Process referrals and ensure compliance with state systems.
- Assist with auditing and documentation requirements.
Why You’ll Thrive Here
- Lead with Love: Work in an environment where compassion, empathy, and kindness are at the forefront.
- Grow with Us: Enjoy opportunities for professional growth and celebrate both successes and learning experiences.
- Better Together: Be part of a collaborative, team-oriented environment where your contributions are valued.
- Do What it Takes: Solve problems, take ownership of your work, and step up to support your team and families.
- Be Present: Bring your authentic self to work and make a real impact on children and families.
Qualifications
- Strong communication and interpersonal skills.
- Experience working with families and children, especially in a service coordination or social work capacity.
- Familiarity with Medicaid, licensing standards, and Birth to Three State and County standards is a plus.
- A passion for empowering families and building supportive relationships.
Our Core Values
At Penfield, we live by these principles:
- Lead with Love: Compassion and kindness in every interaction.
- Grow with Us: Continuous improvement and learning.
- Better Together: Collaboration leads to amazing results.
- Do What it Takes: Dedication and adaptability.
- Be Present: Genuine commitment to our mission.
Why You’ll Love Working at Penfield
We provide a supportive, inclusive workplace where you can grow professionally and personally. With opportunities to make a tangible impact in the lives of children and families, you’ll find your work both meaningful and fulfilling. Plus, we value work-life balance, open communication, and celebrating our successes.
Ready to Join Us?
Apply today and be part of a team dedicated to transforming lives and empowering families. Together, we’re building a brighter future for our community—one child at a time.