Housing Case Manager

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  • Full-Time
  • Milwaukee, WI
  • Job Type Details: Full Time 1st Shift

Overview: Hope House is seeking Housing First minded Case Manager to work with families who are Homeless and aid them in retaining housing while putting in place the services needed for sustained success.  

Personal Qualifications: Bachelor’s Degree and/or 2 years experience working with a homeless population; excellent communication skills, working vehicle, and insurance; effective problem-solving and negotiation skills; ability to remain calm and focused in situations where clients may be angry or anxious, attention to detail in follow-up, file completion, and case notes; ability to interact respectfully with people of diverse ages, races, and household composition.

Preferred: Experience with housing case management or work with homeless or housing insecure populations, household budgeting and knowledge of mainstream benefits. Bilingual Spanish/English preferred.

Duties: Maintain ongoing home visits and case management relationship with homeless individuals and families; assess and verify tenancy problems, income, and needs; help individuals connect with employment services and/or obtain financial assistance from government or private sources; assist them in obtaining mainstream resources including recertification of housing subsidies; develop a service plan with goals for successful case closing; implement plan; provide information to individuals regarding additional community resources they may need and want; and maintain required data on all cases.  This job is an in-office job as families are primarily located in one of our onsite locations.

Compensation: $17-21/hour commensurate with experience

If interested, please send resume and cover letter to wendyw@hopehousemke.org and julias@hopehousemke.org.

Hope House is an equal opportunity employer, and therefore does not discriminate against any employees or applicant for employment on the basis of race, color, age, religion, national origin, ancestry, handicap, sex, sexual orientation, marital status, arrest or conviction record, membership in the National Guard, state defense force or any reserve component of the military forces of the United States or Wisconsin, use or nonuse of lawful products off company premises during non-working hours, honesty or genetic testing, or on any other basis prohibited by local, state, or federal law. We are committed to basing our decisions about employment on the individual merits of all employees and all applicants for employment.

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