About Guest House of Milwaukee, the largest housing program provider in Wisconsin:
Guest House of Milwaukee, the largest housing program provider in Wisconsin, has been dedicated to addressing homelessness since 1982. Originally a short-term emergency shelter, we now offer a comprehensive range of onsite and community-based programs tailored to the evolving needs of individuals facing housing insecurity. As we enter an exciting growth phase, our commitment to client-centered solutions remains steadfast. With over 40 years of experience, our dedicated staff and partners work to create lasting change for our most vulnerable community members. We envision a Greater Milwaukee that prioritizes care and tackles the root causes of homelessness.
Resident Manager:
Resident Managers provide support services to adults living in the Pathways to Permanent Housing Program. Under the guidance and direction of the Program Manager and working collaboratively with other facility staff and peer specialists, the Resident Manager observes, assesses, and responds to the needs of residents, and provides support services and encouragement to them while they are enrolled in the program.
Part-time: This role is part-time (under 30 hours a week) with ideally three, 8-hour shifts.
Must have 2nd shift availability.
Essential Duties and Responsibilities:
- Observe, support and interact with residents during their day-to-day activities, and ensure that their daily living needs are met.
- Record daily documentation of the residents’ well being.
- Collaborate with and support the efforts of case managers and other internal and external staff who are providing guidance and skills training to residents in performing routine activities of daily living and in fostering healthy interpersonal relationships.
- Distribute meals, maintain a meal log, and clean up after meals.
- Maintain a clean environment in the Pathways to Independence Program.
- Set up and prepare rooms as required when residents move out.
- Identify and report building problems to the Program Manager or on-call staff.
- Participate in team and staff meetings.
- Monitor front desk activities, including phone usage and sign-in and sign-out sheets for residents and visiting case managers.
- Other duties as assigned.
Qualifications:
- Successful completion of the Resident Manager Training Program.
- This position works in a group home environment where individuals are preparing to become independent and eventually live on their own. The employee spends most of their day in the common area and the front desk with clients.
- This position communicates frequently with clients regarding daily activities and to ensure their needs are met. Must be able to communicate with the clients to ensure their general safety and wellbeing.
- Must be able to conduct periodic room inspections, identify building problems and monitor front desk activities.
Training and Experience:
- A High School diploma or G.E.D. certificate is required.
- Minimum one year of experience working with individuals who have a mental illness and a history of homelessness is preferred.
Physical Requirements:
This position description indicates the general nature and level of work expected of the employee. It is not designed to cover or contain a comprehensive listing of duties or responsibilities required of the employee. The employee may occasionally lift, push or pull up to 10 pounds. Must be able to detect smells to address building and client concerns.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.