Major Gifts Officer

Title:  Major Gifts Officer

Report to: VP of Development & Communications 

Status: Full-time, Regular

FLSA Classification: Exempt

Job Summary:  Community Smiles Dental (CSD) is seeking a dedicated and relationship-focused Major Gifts Officer to grow our fundraising capacity and support an upcoming capital campaign. This position will work closely with the VP of Development & Communications to build meaningful relationships with individual and corporate donors to support both annual fundraising goals and a capital campaign to fund future organizational growth.  

Major Responsibility Areas:

• Supports mission, vision and core values of Community Smiles Dental emphasizing a first-in-class donor experience through development work in the areas of donor portfolio and major gift management inclusive of corporate giving and new donor acquisition. 
• Maintains strong and positive working and interpersonal relationships with all employed at Community Smiles Dental including interns, externs and volunteers.
• Positively contributes to a highly inclusive culture where all team members can thrive and represent CSD’s core values to the best of their abilities.
• Understands and is able to comply with all employment policies and procedures defined by Community Smiles Dental. 
• Performs duties and responsibilities under the following major responsibility areas: 
• In the area of a capital campaign:
  • Support the planning and execution of a capital campaign to fund CSD’s growth and expansion  
  • Identify, cultivate, and secure major gifts toward the campaign
  • Work with leadership to build campaign messaging and engage donors at all levels  
  • Monitor campaign progress and ensure donor stewardship throughout the campaign lifecycle  
• In the area of donor portfolio management & major gift fundraising:  
  • Manage a portfolio of 100-125 donors, ensuring personalized engagement and relationship to the mission and organization 
  • Cultivate relationships with current and prospective donors, focusing on major gifts that align with CSD’s priorities  
  • Secure new major gifts to meet both annual and capital campaign goals  
• In the area of new donor acquisition:
  • Identify and engage potential donors, developing new partnerships to generate sustained financial support 
  • Maintain ongoing communication with prospects to foster long term relationships and meaningful engagement  
• In the area of donor stewardship & recognition:  
  • Provide individualized stewardship and recognition for major donors to build long-term loyalty  
  • Develop creative ways to engage and retain donors through personalized touchpoints and exclusive opportunities  
• In the area of public representation: 
  • Represent CSD at community events, donor meetings, and networking opportunities to build relationships and raise the organization’s profile  
  • Serve as an ambassador for the organization, effectively communicating CSD’s mission and impact to external stakeholders  

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions for the position. 

Minimum Requirements

• Bachelor’s degree in communications, marketing, nonprofit management, or a related field.  
• 3-5 years of experience in development, fundraising, or sales, with a focus on relationship management.
• Prior experience in cultivating relationships and securing financial commitments from donors and corporate partners.  
• Prior experience in cross-functionality with various internal and external constituents.
• Prior experience in writing, presentation creation and delivery, and communication skills.  
• Ability to work or use Google Suite and/or Microsoft Office for email, calendar, file creation, sharing and storage.
• Ability to work or use CRM systems, design systems, and donor contact management systems.

Preferred Requirements 

• Prior experience in related, community-based or nonprofit fundraising and development. 
• Proficient in Google Office Suite, DonorPerfect or comparable CRM system, Adobe, and Constant Contact is preferred.

Other Knowledge, Skills and Abilities

• Ability to understand, demonstrate and support the mission, vision and core values of Community Smiles Dental.
• Superior interpersonal skills with the ability to communicate professionally with a culturally diverse group of donors, team members and volunteers. 
• Excellent oral and written communication skills.
• Ability to work independently with minimal supervision and instruction.
• Ability to contribute to the priorities and needs of the team.
• Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines. 
• Ability to maintain confidentiality in regards to donor, patient and protected information.
• Ability to follow safety protocols.
• Ability to meet the work hours and schedules of the position, including some nights and weekends as needed.

Physical and Mental Demands

• Ability to work with a computer and frequently look at computer monitors throughout the day. 
• Ability to sit and/or stand for long periods throughout the clinic day. 
• Ability to occasionally lift and/or slide 10-20lbs at a time.
• Ability to work in an environment with frequent moderate to high noise levels. 
• Ability to work in close proximity with other team members, donors, and patients. 
• Ability to effectively respond to varying situations using logical reasoning and decision making throughout the work day.
• Ability to perform repetitive hand and wrist motions to accomplish small motor skills. 

The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.