Wedding & Event Associate

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  • Full-Time
  • Milwaukee, WI
  • Job Type Details: This position will be Salary/Exempt, full-time 40 hours/week

The Wedding & Event Associate plays a vital role in ensuring the success of weddings, events, and visitor experiences at Schlitz Audubon Nature Center. This position requires a positive-minded team member who is detail-oriented, highly organized and professional.  This associate will oversee event bookings, coordination and venue operations, work with a fun team, and make a difference for our non-profit nature center.

ESSENTIAL FUNCTIONS

  • Communication & Sales:
    • Respond to potential customer inquiries regarding hosting a wedding or event at the Center.
    • Lead on-site tours and consultations with prospective clients to understand their wedding or event needs and preferences, with the intent of converting them into sales and bookings of events.
    • Serve as the primary contact for couples planning their wedding.
    • Speak comfortably in front of a group and be able to clearly present and communicate wedding packages and service offerings available.
    • Prioritize maintaining open communication with our amazing clients throughout the planning process, providing updates, and addressing any concerns, while keeping diligent documentation.
    • Establish and maintain customer relationships to encourage repeat business and referrals.
    • Collaborate with the Marketing Department on promotions, website copy, blog writing, marketing materials and social media.
    • Enjoy showcasing a strong commitment to amazing customer service and guest satisfaction within facilities policies.
  • Wedding & Event Coordination:
    • Manage and share event timelines, checklists, and floor plans with appropriate Center departments and event team.  
    • With both Facilities and Events Teams, schedule and manage space set up/tear/down on event/wedding day, ensuring best organizational teamwork and client experience. 
    • Gracefully problem-solve day-of event questions to ensure smooth, memorable experiences for all clients and guests.
    • Manage our incredible team event staff ensuring that all details are executed flawlessly.
  • Vendor Coordination:
    • Coordinate on-site vendors – our industry partners and friends – such as caterers, florists, photographers – while always keeping a pulse of reviews and client experiences for any vendor partner associated with the Center.
    • Supervise bar operations, support bartender(s) and ensure bar is properly staffed and stocked.
    • Manage our important on-site bartending team ensuring customer service is top of mind, while all policies and procedures are adhered to and events are smooth.
    • Enforce Center policies, liquor licensing, safety regulations, and operational procedures and communicate to all onsite vendors and staff.
  • Administration
    • Oversee and prepare all contracts, invoices and communication materials for wedding rentals using clear communication and set policies.
    • Oversee all bar service inventory, budgeting and ordering.
    • Oversee all rental item inventory, ordering and documentation.
    • Keep detailed documentation of all client inquiries, tours, bookings and planning communication.
    • Manage and communicate the Center’s liquor license and policies.
    • Submit invoices and receipts and account for all monies paid for rentals, upkeeping strategic and clear monthly financial reports to the department director and accounting department.
    • Oversee all online wedding copy and social media.

QUALIFICATIONS AND EXPERIENCE

  • Bachelor’s Degree in hospitality, public relations, communications, sales, business or related field is preferred
  • Minimum of 4 years of experience in event operations, hospitality, or venue management (weddings & social events preferred)
  • It’s in the details! Exceptional organizational skills and attention to detail in managing event logistics and staff/vendor coordination.
  • Weddings and events are fun! A natural positive attitude paired with excellent interpersonal skills and professional demeanor will make a difference.
  • Strong leadership, problem-solving, and independent decision-making skills.
  • Ability to work independently, think ahead, and problem-solve behind the scenes.
  • Thinking Green! Understanding of sustainability practices partnered with an interest and passion for the nature center’s mission.
  • Impeccable verbal and written communication skills.
  • Proficiency with Microsoft Office and associated applications, social media platforms and Outlook calendar scheduling software
  • Flexibility is key! Availability to work evenings and weekends as needed.
  • Ability to lift over 20 pounds, physically move throughout spaces quickly, sit at a computer for periods of time.
  • Must have a legal drivers’ license.

HOURS

  • During peak wedding season: Extended hours including weekends, holidays, and evenings as required by the event schedule.
  • Off season: Full time schedule to be determined with supervisor based on special event needs.

COMPENSATION & BENEFITS

  • Pay will be commensurate with experience
  • Health, Vision, and Dental Insurance
  • Life and Accidental Death Insurance
  • Disability Income Insurance (Long-Term and Short-Term)
  • Employee Assistance Program (EAP)
  • Generous PTO
  • 401(k) Retirement Plan

TO APPLY

Send cover letter and resume to Director of Corporate and Special Events (bcarlson@schlitzaudubon.org) with Wedding Associate in the subject line.

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