Office & Volunteer Coordinator

Position Type: Part-Time (15-20 hours, up to 25 during peak periods) 4 days per week

Reports to: Operations Director

Location: Mitchell Park Horticultural Conservatory (Milwaukee, WI)

About Us:

As a private nonprofit, Friends of the Domes has been supporting the Mitchell  Park Horticultural Conservatory (the Domes) since 1989. We provide educational and enrichment activities that ensure visitors depart feeling a connection to nature.

Mission Statement:

We provide inspirational experiences that restore connections to nature and community in a one-of-a-kind horticultural oasis at the heart of Milwaukee.

Duties and Responsibilities:

The Office and Volunteer Coordinator is responsible for coordinating volunteers and maintaining office operations to support the organization’s overall effectiveness. This role requires strong organizational skills, proactive problem-solving, and the ability to manage multiple priorities efficiently.

Volunteer Coordination (approximately 75%):

• Schedule and communicate with volunteers for programming, special events, and Milwaukee County Parks activities.
• Develop strategies to recruit, retain, and engage volunteers and service-learning students.
• Facilitate volunteer orientations and plan annual volunteer appreciation events.
• Track and report progress toward Key Performance Indicators (KPIs) to assess volunteer program success.
• Maintain an organized volunteer database, ensuring all volunteer information is up-to-date.
• Some evening and weekend availability is required to support volunteer coordination, events, and special programming.

Office Coordination (approximately 25%):

• Maintain office organization and cleanliness, identifying areas for improvement and assisting in streamlining office procedures.
• Oversee office and event supply ordering.
• Provide basic in-office tech support and troubleshooting.
• Manage the customer-facing inbox, ensuring timely communication.
• Contribute to team efforts by proactively assisting where needed.
• Other responsibilities as assigned.

Personal Attributes:

• Proactive problem-solver with a solutions-oriented mindset.
• Organized and detail-oriented, able to manage multiple priorities efficiently.
• Strong written and verbal communication skills.
• Ability to work independently and take initiative.
• Positive attitude and team player who enjoys collaborating across departments.

Knowledge and Qualifications:  

• Experience in volunteer coordination, nonprofit work, project management, or office administration preferred.
• Proficiency in Microsoft Office, e.g. mail merges,  and Google Workspace.
• Ability to set priorities and adapt to changing needs in a fast-paced environment.
• Associate’s degree or equivalent experience preferred.
• Experience working with volunteers, events, or community programs is a plus.

Compensation: $18/hour

Flexible work hours; majority of hours will be on-site.

Some evening and weekend availability required.

Commitment to Diversity: The Friends of the Domes is an equal opportunity employer and  places a high value in creating a workforce that reflects the diversity of the Milwaukee  community. The Friends of the Domes does not discriminate against any employee or  applicant for employment because of race, color, ethnicity, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, marital status,  military status, pregnancy, or parenthood. We believe diverse teams are effective teams,  and that innovation is only possible when a set of diverse experiences and perspectives are  at the table. We have flexibility around formal education, and our minimum requirements  are preferred but not mandatory. We are willing to train a passionate, learning-oriented  person with a history of getting results, even if that history is different from the exact  descriptors of what they’ll be doing within the role.