Operations Coordinator

Position Overview:

We’re seeking an Operations Coordinator to keep our studio running smoothly. This role focuses on inventory management, order fulfillment, and ensuring everything stays on track. You’ll need to be detail-oriented, self-motivated, and ready to pitch in wherever needed in a hands-on, dynamic environment.

What You’ll Do:

• Inventory Management: Track product and supply levels, reorder as needed, and maintain (or create) organized systems.
• Order Fulfillment: Carefully pack and ship orders (this may shift to a secondary role when a dedicated packer is hired).
• Shopify Management: Add new products, manage SKUs, update descriptions, and ensure listings are accurate.
• Research & Outreach: Identify and connect with influencers and boutiques for collaborations and wholesale opportunities.
• Studio Content: Occasionally capture photos or videos of the studio for social media.
• Craft Markets & Festivals: Assist with setup, customer engagement, and sales—eventually take on independent event management.
• 3D Printing Support: Help with upcoming in-house 3D printing operations.
• General Operations: Keep an overview of tasks to ensure the studio runs efficiently.
• Other Tasks: Assist with production, studio organization, and special projects as needed.

What We’re Looking For:

• Proficiency in Shopify and spreadsheets (Excel/Google Sheets).
• Highly detail-oriented and organized.
• Skilled multitasker comfortable in a fast-paced environment.
• Experience with packing, labeling, and shipping.
• A self-starter who takes initiative and adapts to new tasks.
• Familiarity with 3D printing (or willingness to learn) is a plus.
• Passionate about CTOAN’s products and mission.
• Able to handle strong scents in the studio.
• Excellent communication—clear, proactive, and reliable.
• Ability to lift up to 50 lbs.
• A valid driver’s license.
• Must be trans-inclusive.

What We Offer:

• $20/hour starting pay, averaging 20–30 hours per week (more during busy times).
• Paid Time Off (PTO): Accrued at 0.05 hours per hour worked (e.g., 52 hours annually for 20 hours/week).
• Free snacks, coffee, and a paid 45-minute lunch break.
• Flexible scheduling with prior discussion (a set weekly schedule is preferred).
• A supportive, collaborative work environment with opportunities for growth.

About Us:

CTOAN Co. is a Black, queer-owned small business specializing in hand-poured candles, 3D-printed planters, stickers, and more, all designed to celebrate diverse bodies. Since 2021, CTOAN has focused on inclusivity, representation, and community impact, with donations supporting causes such as gender-affirming care, abortion access, queer rights, and standing against police brutality.